Flawless: Functionally perfect. Product appears and functions like new. It is very hard to tell that it has been opened or used.

Good: Product is fully functional.

• All controls, functions and modes work perfectly.
• Takes, off, lands and flies as designed, GPS and crash avoidance systems (if present) working well.
• No cracks in body or any parts.
• Gimbal assembly (if present) intact and fully functional.
• Camera (if present) functions in all modes, takes video and still pictures and writes them to memory cards.
• Cosmetics can be anywhere from Fair to Excellent.

Damaged - Powers On: Product powers on but may have one or more of the following functional issues:

• One or more controls, functions or modes not working well.
• Take off, landing and/or flying not working as designed.
• GPS and/or crash avoidance system not working well.
• Cracks present in body and/or any parts.
• Gimbal assembly broken or not fully functional.
• Camera (if present) not working right in all modes.
• Camera not taking video and/or still pictures or not writing them to memory cards, etc.

Damaged - Won't Power On: Product may have one or more of the following functional issues:

• One or more controls, functions or modes not working well.
• Take off, landing and/or flying not working as designed.
• GPS and/or crash avoidance system not working well.
• Cracks present in body and/or any parts.
• Gimbal assembly broken or not fully functional.
• Camera (if present) not working right in all modes.
• Camera not taking video and/or still pictures or not writing them to memory cards, etc.

• Fully charge batteries.
• Please remove batteries and wrap separately.
• Please install your original gimbal/camera mount guard.
• Please remove propellers/blades prior to shipping and wrap separately.
• Make sure your controller is included.
• Include as many original accessories as possible, e.g. cases, manuals and boxes.