Flawless: Functionally perfect. Product appears and functions like new. It is very hard to tell that it has been opened or used.

Good: Product is fully functional.

• All controls, functions, and modes work perfectly.
• Any screens are free of cracks or chips.
• Any charging ports and other inputs work flawlessly.
• Holds full charge (if applicable).
• Any remotes or controllers function flawlessly.
• Cosmetics can be anywhere from Fair to Excellent.

Damaged - Powers On: Product powers on but may have one or more of the following functional issues:

• Cracked or chipped screen.
• One or more broken buttons or knobs.
• Broken charging ports or other inputs.
• Won't hold charge.
• Will not power on.
• One or more functions or modes not working properly.
• Remotes or controllers that are missing or non-functioning.

Damaged - Won't Power On: Product may have one or more of the following functional issues:

• Cracked or chipped screen.
• One or more broken buttons or knobs.
• Broken charging ports or other inputs.
• Won't hold charge.
• Will not power on.
• One or more functions or modes not working properly.
• Remotes or controllers that are missing or non-functioning.

We cannot purchase water damaged items.

• Fully charge items where applicable.
• Make sure to include any controllers or remotes.
• Remove any password protection.
• Include as many original accessories as possible, e.g. manuals, antennas, and boxes.